FAQ - Where can I find my Product Key?

Serif Software > CraftArtist
When installing CraftArtist, you may require a product key. This can be found in the following locations:

1. On a label on the back/inside of the product case
2. On the dispatch note/invoice that came with your order
3. In your Serif account:
  • Go to www.serif.com in your browser
  • Login to your account by selecting the option in the top right corner
  • In the My Orders section, click on the View or update your Product Keys link

Note: If you purchased CraftArtist from Create & Craft, and/or your product is in a wallet, you may find that your product key is printed directly on the disc and not on the case.

If you cannot find your product key in any of the above locations, please contact Customer Services to request a replacement.